Local Review Reply guide
Local Review Reply for Google Maps
Reviews on Google Maps are the same Google Business Profile reviews — when a customer leaves a Maps review, Local Review Reply drafts a response in your voice and posts it back to Maps automatically.
Set up Local Review Reply for Google Maps
Free includes 3 AI replies, brand voice, approval workflows, analytics, and 1 location. Starter is A$5/month for 1 location and 30 replies/month. Growth is A$19/month for up to 3 locations and 300 replies/month. Scale is A$49/month for up to 10 locations and 1,000 replies/month. Custom plans are available above Scale. 2-minute signup via Google.
Start free — no credit card Try the free demoHow does Local Review Reply work with Google Maps?
Local Review Reply uses Google Business Profile access to prepare public review replies in the business's own voice. The workflow starts with OAuth, location selection, and 3-5 example replies, then routes new reviews into either auto-publish or approval. For Google Maps, the important point is control: simple positive reviews can move quickly, while low-star, sensitive, legal, medical, pricing, staff-conduct, or safety-related reviews stay in approval before posting. This keeps the business visible on Google while preventing the most risky replies from being published automatically.
Setup for Google Maps
- Google Maps reviews are part of your Google Business Profile
- Connect your Google Business Profile in Local Review Reply
- All Maps reviews automatically appear in your dashboard
- AI drafts replies; publish manually or let auto-publish handle it
- Replies appear on Google Maps after Google accepts the reply
What to check before going live
- Confirm the Google account owns or manages the right Business Profile locations.
- Paste real example replies so the AI learns the business's natural tone.
- Keep 1-star and 2-star reviews in alert plus approval during launch.
- Check the first 10 drafts before trusting auto-publish for positive reviews.
Related setup guides
Frequently asked questions
How long does setup take for Google Maps?
Under 2 minutes. Sign in with your Google account, grant Business Profile access, choose locations, paste example replies, and go.
Does this work with Google Maps and Search results?
Yes. Google Business Profile reviews appear on Google Maps and Google Search. Replies you post through Local Review Reply appear on the public review after Google accepts the reply.
Do I need a Google Business Profile?
Yes. Local Review Reply manages replies on Google Business Profile reviews specifically. If you do not have a Business Profile yet, create one at business.google.com before signing up.
Ready to stop hand-writing every Google review reply?
Connect your Google Business Profile in 2 minutes. Free plan includes 3 replies/month, approval workflows, analytics, and brand voice.
Start free