Create on-brand review replies for dentists

Free includes 3 AI replies, brand voice, approval workflows, analytics, and 1 location. Starter is A$5/month for 1 location and 30 replies/month. Growth is A$19/month for up to 3 locations and 300 replies/month. Scale is A$49/month for up to 10 locations and 1,000 replies/month. Custom plans are available above Scale. 2-minute signup via Google.

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Best template pattern for dentists

The safest template pattern is short, specific, and rating-aware. Thank positive reviewers, acknowledge mixed feedback, and move complaints into direct contact when the issue needs private details or fact checking. Local Review Reply uses these patterns as guardrails, then adapts the draft to the exact review and business voice.

Templates

5-star comfort review

Thank you for sharing this. We are glad the team helped you feel comfortable and looked after. Your feedback means a lot to the whole practice.

4-star wait-time review

Thank you for the positive feedback and for mentioning the wait. We are glad your visit had positives, and we will keep working on appointment flow.

Low-star cost concern

We are sorry to hear this. We take feedback seriously and would like the chance to review your concerns directly. Please contact the practice manager so we can discuss the details privately.

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Related templates

Frequently asked questions

Can dentists use the same reply template every time?

No. Use templates as a starting point, then adapt the reply to the rating, wording, and business voice.

Can these templates be automated?

Positive replies can often be automated after brand voice training. Low-star and sensitive reviews should stay in approval.

What should never go in a public reply?

Private customer details, internal records, medical or legal specifics, refund promises, and arguments about unverified facts.

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