HVAC Templates | Local Review Reply

Create on-brand review replies for HVAC businesses

Free includes 3 AI replies, brand voice, approval workflows, analytics, and 1 location. Starter is A$5/month for 1 location and 30 replies/month. Growth is A$19/month for up to 3 locations and 300 replies/month. Scale is A$49/month for up to 10 locations and 1,000 replies/month. Custom plans are available above Scale. 2-minute signup via Google.

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Best template pattern for HVAC businesses

The safest template pattern is short, specific, and rating-aware. Thank positive reviewers, acknowledge mixed feedback, and move complaints into direct contact when the issue needs private details or fact checking. Local Review Reply uses these patterns as guardrails, then adapts the draft to the exact review and business voice.

Templates

5-star install review

Thanks for the great feedback. We are glad the installation went smoothly and the team could help get things comfortable again.

4-star scheduling feedback

Thanks for the review and for the note about scheduling. We are glad the HVAC work helped, and we will keep tightening our timing updates.

Low-star service concern

We are sorry this was frustrating. Please contact the office with the service details so we can review the job and follow up properly.

Keep approval on for

Warranty concerns
Safety issues
Emergency delays
Pricing disputes

Related templates

Frequently asked questions

Can HVAC businesses use the same reply template every time?

No. Use templates as a starting point, then adapt the reply to the rating, wording, and business voice.

Can these templates be automated?

Positive replies can often be automated after brand voice training. Low-star and sensitive reviews should stay in approval.

What should never go in a public reply?

Private customer details, internal records, medical or legal specifics, refund promises, and arguments about unverified facts.

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